Delivery
Shopping
Delivery
Every piece at MIDMOD is one of a kind, so we set the delivery cost and time for each item individually. You always see them on the product page, in the “Delivery” tab, and in your basket — before you pay.
Poland
Delivery cost shown on every product
European Union
Delivery to EU countries, cost calculated in the basket
Outside the EU
Quoted individually — we help with customs formalities
PLN · EUR · GBP
Prices and delivery in your chosen currency
Delivery costs
No extra charges after purchase — the amount in your basket is final.
Delivery in Poland
Fixed price shown on the productSee the “Delivery” tab on the item page
Additional pieces
Surcharge for each additional pieceFor items available in several pieces, e.g. chairs
Free delivery
When the product says “Free delivery”
International delivery
Cost for your country calculated in the basketAfter you select the country in your delivery details
White-glove delivery
Carry-in and placement of the furnitureOn request — date and cost agreed individually
No price for your country
Contact us — we will quote the transport individually
How delivery works
From payment to your door.
01
Preparation
The item is protected and packed. You will find the estimated dispatch time in the “Information” tab on the product page.
02
Dispatch
Once the item has been shipped, you will receive an email with the shipping details and the expected delivery date.
03
Receipt
Check the parcel in front of the courier. Damaged packaging? Write a damage report and take photos.
Several items in one order
Our pieces come from selected workshops and collections in Poland and across Europe. If you order several items, they may arrive in separate parcels and on different dates — you will see each one separately in your order summary.
White-glove delivery
Carry-in and placement.
Large or heavy piece? On request, we arrange a white-glove delivery — the furniture is carried in and placed where you want it. The date and cost are agreed individually.
Contact us before placing your order or right after it.
Shipping outside the European Union
We also ship outside the EU, for example to the United Kingdom. We prepare the documents and help you with customs formalities. Contact us before you buy — we will quote the transport and explain how customs clearance works in your country.
Questions
Can I cancel my order before it ships?
Yes. Until the item has been dispatched, you can cancel at no cost — we refund the full amount, including delivery. Email us as soon as possible at [email protected].
Can you carry in and place the furniture?
Yes. On request, we arrange a white-glove delivery with carry-in and placement. The date and cost are agreed individually — email [email protected].
How much is delivery to another country?
It depends on the country and the size of the item. You will see the cost in your basket once you select the delivery country. If there is no price for your country, we will prepare an individual quote.
Do you help with customs clearance?
Yes. For shipments outside the European Union, we prepare the documents and help you with customs formalities.
How do I know when my parcel will arrive?
Once the item has been dispatched, we will email you the shipping details and the expected delivery date. You can also check your order status in My account.
What if the item arrives damaged?
Take photos of the packaging and the item, write a damage report with the courier and contact us. We will repair the item or refund your money — see Returns for details.
